At ICU Solutions we cater to the needs of all levels of                business. Here are a few examples of the services we can bring to enhance your business system environment. Enterprise Solutions Disaster Recovery Planning ICU Solutions can identify potential risk areas and determine the best path to minimize downtime in the event of a disaster, no matter how large or small the incident may be. This will include Disaster Plan, Run Book, and Server Build templates. Desktop Imaging and Deployment One of the most time consuming activities within any IT organization is the management of client machines that are coming off lease. ICU Solutions can provide an industry standard image tailored to your business needs as well as deployment solutions. Remote Office IT Services Enterprises are made up of offices that vary in size from 5 to 5000 people. IT organizations are taxed to provide enterprise level abilities to the smaller satellite offices while trying to maintain a budget that only allows for one or two staff members. ICU Solutions can leverage our staff to provide the equivalent of an enterprise IT department within your existing budget requirements. Network Operations Center Management ICU Solutions understands that NOC operations are more than knowing if your network devices are turned on. You are concerned with meeting your SLAs and being able to monitor the environment from network, server, application and data center viewpoints. The ability to pull these into reports that can be understood by management and customers alike are part of the services we provide at ICU Solutions. Medium Business Solutions Server Lifecycle Management Understanding the technology that goes into building active directory domains, exchange environments, database clusters, and storage solutions can require a team of experts. At ICU Solutions, we can provide the expertise throughout the lifecycle, from planning to removal from your environment. System Monitoring Knowing when issues arise before they become disasters has always been the responsibility of a well managed NOC. Most medium sized businesses simply can not afford to staff a 7/24 operations center. ICU Solutions can provide the operations center by leveraging the needs of several clients. Desktop Management Desktop problems account for over 80% of all productivity slowdowns within a technological environment. The ability to respond quickly and effectively could mean the difference between a project being a profitable success or a financial failure. ICU Solutions allows you to focus on your core competency while providing you the solutions you need. Network Strategies ICU Solutions can provide you the expertise to build and deploy a local area network, wide area network, or a wireless network. Security concerns are addressed as part of the solutions provided. Mobile Office Creation Increasingly, the ability to conduct important business transactions through the use of laptops, PDAs and cell phones has become more crucial than ever. ICU Solutions can effectively create the proper mobile environment for your team on the go. Small Business Solutions Computing Solutions From sharing a document to sharing a printer, ICU Solutions has the proper solution for your business. We have experience in Point of Sale, Bookkeeping, and Property Management Systems, to name a few, to incorporate the necessary designs into your office. Prevention Training At ICU Solutions we believe that our part doesn't end upon the installation or repair of any system. We walk your key staff members through the essential elements needed to prevent small problems from becoming disasters. Our support staff is just a phone call away to help you through any questions you may have. Work at Home Offices The percentage of home offices has grown rapidly in recent years and ICU Solutions recognizes the need for an efficient and productive workplace at home. Home networking, office portability, remote accessibility and VPNs are just a few of the items ICU Solutions can bring you to make your home office a successful operation.